Disputifier shows the customer a receipt. Disputely gives them a refund button.
Disputifier is a Shopify app with alerts, a digital receipt in the banking app and chargeback responses at 20% of recovered revenue.
Where each tool shows up
A dispute can be stopped at three points. The earlier you catch it, the less it costs.
Before the dispute
Customer is looking at your charge
When it’s filed
Alert lands
After the chargeback
Money is gone
Disputely saves you more on chargebacks. Here’s how.
Stops disputes earlier
Disputely
Refund, reship, cancel and track buttons inside major banking apps, plus Flows linked from support and email. Most problems end here.
Disputifier
Shows a receipt in the banking app. The customer still decides whether to dispute.
bank’s button, not yours
runs through your store
Connects deeper
Disputely
One alert can refund, hold the shipment, cancel the order, cancel the subscription, block the card and open a ticket — routed by your rules.
Disputifier
Refunds the alert on Shopify and cancels the subscription. No fulfillment hold, card block or rule routing.
Disputifier
Disputely
Wins what gets through
Disputely
90% win rate. 20% only when we win, $0 on a loss.
Disputifier
No published win rate.
Disputifier
—
no win rate published
Disputely
90%
win rate · $0 on a loss
Disputely vs Disputifier, In Full
From Disputifier's public pages, November 1, 2026.
| Disputely | Disputifier | |
|---|---|---|
| Before the dispute | ||
| Refund / reship / cancel buttons inside the banking app | ||
| Digital receipt in the banking app | Order Insight receipt: name, logo and order details, read-only. | |
| Reaches the cardholder at the bank call center | ||
| Resolution flows for support, email and descriptor pages | ||
| When the dispute is filed | ||
| Ethoca, Verifi CDRN and Visa RDR alerts | ||
| Refunds routed by your rules | ||
| Hold or cancel the order on an alert | ||
| Cancel the subscription on an alert | ||
| Block the card after confirmed fraud | Per-order fraud screening ($0.05/order), not an alert-fed blocklist. | |
| After the chargeback | ||
| Automated representment | ||
| Published win rate | 90% | |
| Your stack | ||
| Trigger → action automations | ||
| Gorgias / Zendesk / Kustomer / Commslayer tickets | ||
| Klaviyo, Slack, email, webhooks | ||
| Subscription platforms | Recharge, Skio, Loop, Seal, Stay AI, Appstle, Kaching, Checkout Champ, Sticky.io, Apptics | |
| Terms | ||
| Alert pricing | $16 RDR · $25 CDRN · $25 Ethoca | $17–$27.50 per alert, set per account |
| No monthly or setup fee | ||
| No contract | ||
Disputifier's January 9, 2026 incident, and how Disputely is built differently
On January 9, 2026 an API credential exposed in Disputifier's Shopify app front end was used to push unauthorised refunds across merchant stores. Disputifier said fewer than 0.1% of customers were affected and committed to reimbursing losses; the app was removed from the Shopify App Store at the time. Disputely stores every credential server-side, scopes tokens per action, and never exposes keys to the browser or to the AI that drafts Flows.
Buttons in the banking app, not a receipt.
The customer opens your charge in their banking app, taps Refund, Reship, Cancel or Track, and it runs through your store. Nothing gets filed.
See Resolve- ResolveRefund · Reship · Cancel · Track · Contact, inside the banking app
- Alerts$16 RDR · $25 CDRN · $25 Ethoca, refunded by your rules
- Recover90% win rate, 20% only on wins
- FlowsResolution pages for support, email and descriptor lookups
- AutomationsHold shipment · cancel sub · block card · ticket · Slack
How switching works
Three steps. Keep Disputifier running until you're sure.
Connect your stack
Create a Disputely account and connect your processor and store. About five minutes, no developer.
Run it next to Disputifier
We enroll your descriptors with Ethoca, Verifi and Visa RDR. Alerts land at Disputely while your current setup keeps running, so nothing slips through.
Switch Disputifier off
Once alerts are flowing and Resolve is live in the banking app, cancel Disputifier. Nothing to migrate.
Curated Questions
Still have Questions?
Contact SupportSources & disclosure
Competitor information was read from public pricing and product pages on November 1, 2026 and may have changed since. Disputifier is a trademark of its respective owner; Disputely is not affiliated with or endorsed by Disputifier. Found an error? Email support@disputely.com and we will correct it.
More comparisons: Disputely vs Chargeflow · Disputely vs Chargeblast · Disputely vs Chargebacks911 · Disputely vs Kount
Switch From Disputifier Without A Gap
Connect your processor, keep your current provider running, and watch disputes drop before you cancel anything. No contract, no monthly fee.