Kount is a fraud platform with a chargeback add-on. Disputely is built for the dispute itself.
Kount (Equifax) is a fraud platform. Chargeback management — the former Midigator — is a quote-priced add-on with an alert console and analyst-led representment.
Where each tool shows up
A dispute can be stopped at three points. The earlier you catch it, the less it costs.
Before the dispute
Customer is looking at your charge
When it’s filed
Alert lands
After the chargeback
Money is gone
Disputely saves you more on chargebacks. Here’s how.
Stops disputes earlier
Disputely
Refund, reship, cancel and track buttons inside major banking apps, plus Flows linked from support and email. Most problems end here.
Kount
Scores fraud at checkout. Nothing at the moment the customer is about to dispute.
bank’s button, not yours
runs through your store
Connects deeper
Disputely
One alert can refund, hold the shipment, cancel the order, cancel the subscription, block the card and open a ticket — routed by your rules.
Kount
Alert console inherited from Midigator. Automation depends on your integration scope.
Kount
Disputely
Live in minutes, not a sales cycle
Disputely
Self-serve. Published prices. No contract, no monthly fee.
Kount
Enterprise agreement, quote-based pricing, no published win rate.
Kount
weeks
Disputely
~5 min
Disputely vs Kount, In Full
From Kount's public pages, November 1, 2026.
| Disputely | Kount | |
|---|---|---|
| Before the dispute | ||
| Refund / reship / cancel buttons inside the banking app | ||
| Digital receipt in the banking app | ||
| Reaches the cardholder at the bank call center | ||
| Resolution flows for support, email and descriptor pages | ||
| When the dispute is filed | ||
| Ethoca, Verifi CDRN and Visa RDR alerts | ||
| Refunds routed by your rules | Console-driven; automation depends on integration scope. | |
| Hold or cancel the order on an alert | ||
| Cancel the subscription on an alert | ||
| Block the card after confirmed fraud | Fraud negative lists, not an alert-fed card blocklist. | |
| After the chargeback | ||
| Automated representment | Analyst-led (ex-Midigator). | |
| Published win rate | 90% | |
| Your stack | ||
| Trigger → action automations | ||
| Gorgias / Zendesk / Kustomer / Commslayer tickets | ||
| Klaviyo, Slack, email, webhooks | ||
| Subscription platforms | Recharge, Skio, Loop, Seal, Stay AI, Appstle, Kaching, Checkout Champ, Sticky.io, Apptics | |
| Terms | ||
| Alert pricing | $16 RDR · $25 CDRN · $25 Ethoca | Quote-based |
| No monthly or setup fee | ||
| No contract | ||
Buttons in the banking app, not a receipt.
The customer opens your charge in their banking app, taps Refund, Reship, Cancel or Track, and it runs through your store. Nothing gets filed.
See Resolve- ResolveRefund · Reship · Cancel · Track · Contact, inside the banking app
- Alerts$16 RDR · $25 CDRN · $25 Ethoca, refunded by your rules
- Recover90% win rate, 20% only on wins
- FlowsResolution pages for support, email and descriptor lookups
- AutomationsHold shipment · cancel sub · block card · ticket · Slack
How switching works
Three steps. Keep Kount running until you're sure.
Connect your stack
Create a Disputely account and connect your processor and store. About five minutes, no developer.
Run it next to Kount
We enroll your descriptors with Ethoca, Verifi and Visa RDR. Alerts land at Disputely while your current setup keeps running, so nothing slips through.
Let the contract run out
Disputely has no monthly fee and no contract, so overlapping costs nothing. Keep Kount until your term ends, then switch it off.
Curated Questions
Still have Questions?
Contact SupportSources & disclosure
Competitor information was read from public pricing and product pages on November 1, 2026 and may have changed since. Kount is a trademark of its respective owner; Disputely is not affiliated with or endorsed by Kount. Found an error? Email support@disputely.com and we will correct it.
More comparisons: Disputely vs Chargeflow · Disputely vs Disputifier · Disputely vs Chargeblast · Disputely vs Chargebacks911
Switch From Kount Without A Gap
Connect your processor, keep your current provider running, and watch disputes drop before you cancel anything. No contract, no monthly fee.