Commslayer + Disputely
Disputes become Commslayer tickets with the context attached.
What Disputely Does In Commslayer
Connect Commslayer and every alert, chargeback, bank call or Flow that needs a human lands as a ticket with the order, amount, card and what happened already attached.
Live In Commslayer In Three Steps
Connect Commslayer
Pick Commslayer in the Disputely dashboard and follow the guided connect — OAuth or API keys, about five minutes, no developer. Credentials stay on our servers, never in the browser.
Your buttons go live in the banking app
Resolve shows your receipt with refund, reship, cancel and track buttons wherever a cardholder looks at your charge. Alerts enrol with Visa RDR, Verifi CDRN and Ethoca.
Disputes stop posting
Customers fix problems in two taps; alerts are refunded by your rules; anything that still becomes a chargeback is fought automatically with a 90% win rate.
How Commslayer Merchants Use It
Customer calls their bank about a charge → a Commslayer ticket opens so an agent reaches out first.
Loved By Businesses
Worldwide
“Works perfectly. I used to use a different service and was getting so many chargebacks, Disputely literally saved my store, they're legit.”
Marcus D.
Supplements
“Really good experience with Disputely so far, they catch alerts very early and it saves a lot of headache later. Their rates are also very competitive compared to other apps I've used, and the setup process was smooth. Overall, it's been a solid experience.”
Rachel S.
Beauty & Cosmetics
“Love their system to prevent from being billed for duplicate alerts. Great service and the best RDR, CDRN & Ethoca rates. Without them I probably wouldn't have payment processing right now.”
James K.
ISO / Reseller
“Really solid service. The team is responsive, kind, and genuinely cares about helping merchants prevent chargebacks. They do a great job catching alerts early and stopping disputes before they hit. Communication is clear — definitely a 10/10 experience so far!”
Nina P.
Health & Wellness
“Tried other dispute and chargeback prevention softwares and had problems with them mapping alerts. This is the only company so far that went out of their way to reach out to us when they saw our alerts were not setup properly and made sure our store was properly protected.”
Daniel R.
Dropshipping
“They took no time at all to help me start fighting disputes once setup and helped me setup rules for chargeback alerts that made sense for my business. Very responsive support and an overall good experience so far.”
Sophia L.
Skincare
“Great team! They helped me figure out how to get some of my funds released from my current merchant account and reduced my chargeback rate by more than 90%. 10++ Would recommend!”
Alex T.
Nutraceuticals
“This app works amazing and prevents chargebacks! My chargeback rate is never high and is always low all thanks to Disputely!”
Kevin W.
Fashion & Apparel
“The tech support has been very helpful getting it set up for our store. Smooth onboarding and everything just works.”
Laura M.
SaaS Platform
“We were losing $30k+ a month in chargebacks before Disputely. Within 3 weeks our dispute rate dropped below 0.5% and our processor stopped threatening to shut us down. Absolute lifesaver.”
Chris V.
Subscription Box
“Switched from Chargebacks911 and haven't looked back. Better rates, faster alerts, and the dashboard actually makes sense. Our finance team loves the reporting.”
Amanda T.
SaaS
“Works perfectly. I used to use a different service and was getting so many chargebacks, Disputely literally saved my store, they're legit.”
Marcus D.
Supplements
“Really good experience with Disputely so far, they catch alerts very early and it saves a lot of headache later. Their rates are also very competitive compared to other apps I've used, and the setup process was smooth. Overall, it's been a solid experience.”
Rachel S.
Beauty & Cosmetics
“Love their system to prevent from being billed for duplicate alerts. Great service and the best RDR, CDRN & Ethoca rates. Without them I probably wouldn't have payment processing right now.”
James K.
ISO / Reseller
“Really solid service. The team is responsive, kind, and genuinely cares about helping merchants prevent chargebacks. They do a great job catching alerts early and stopping disputes before they hit. Communication is clear — definitely a 10/10 experience so far!”
Nina P.
Health & Wellness
“Tried other dispute and chargeback prevention softwares and had problems with them mapping alerts. This is the only company so far that went out of their way to reach out to us when they saw our alerts were not setup properly and made sure our store was properly protected.”
Daniel R.
Dropshipping
“They took no time at all to help me start fighting disputes once setup and helped me setup rules for chargeback alerts that made sense for my business. Very responsive support and an overall good experience so far.”
Sophia L.
Skincare
“Great team! They helped me figure out how to get some of my funds released from my current merchant account and reduced my chargeback rate by more than 90%. 10++ Would recommend!”
Alex T.
Nutraceuticals
“This app works amazing and prevents chargebacks! My chargeback rate is never high and is always low all thanks to Disputely!”
Kevin W.
Fashion & Apparel
“The tech support has been very helpful getting it set up for our store. Smooth onboarding and everything just works.”
Laura M.
SaaS Platform
“We were losing $30k+ a month in chargebacks before Disputely. Within 3 weeks our dispute rate dropped below 0.5% and our processor stopped threatening to shut us down. Absolute lifesaver.”
Chris V.
Subscription Box
“Switched from Chargebacks911 and haven't looked back. Better rates, faster alerts, and the dashboard actually makes sense. Our finance team loves the reporting.”
Amanda T.
SaaS
Automations Ready For Commslayer
Open a support ticket for every alert
Your agents see the dispute before the customer writes in. The ticket carries the order, amount, card, and what happened; if the customer already has an open ticket, it gets a note instead.
Open a support ticket when a flow needs your attention
A flow action is parked for review or failed. A ticket on the customer lands in your helpdesk with the flow, the action, and why, so whoever is on support can pick it up.
Open a support ticket when a customer calls their bank
The customer is on the phone with their bank about your charge right now. Your agents get a ticket with the order and amount so they can reach out before it becomes a chargeback.
Open a support ticket for every chargeback
Give support the customer, order, reason, amount, and evidence deadline as soon as a chargeback arrives.
Curated Questions
Still have Questions?
Contact SupportMore in Helpdesk
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